Important information – The small print

Please note that our warranty covers manufacturing and mechanical defects only.

Our warranty is subject to the same terms and conditions as the manufacturer’s warranty. The warranty does not cover theft or loss. Normal wear and tear or damage caused to the watch by accidents or mishandling/mistreatment are also excluded as well as damage caused due to submersion in water against the manufacturer’s guidance. Wear of the watch strap is not covered by the warranty.

In the event of a mechanical fault, please ensure that you notify and gain approval from us in writing before taking your watch to a 3rd party or manufacturer approved repairer, as this will void your warranty with us. In the event you decide to take your watch to a repairer or watchmaker without prior approval from Bloombar Watches, we will not be held liable for any costs you may incur.

Any modification of a watch by addition of substitution of components which have not been provided by the manufacturer will also invalidate the warranty, as will evidence that the watch case has been opened by anyone other than our authorised watchmakers.

It is your responsibility to arrange adequate insurance cover for your watch whilst in transit back to us, and this cost will be at your expense. The warranty is in addition to your statutory and common law rights.

What happens if there is a problem with my watch?

If you have any remaining manufacturer’s warranty, then you can send your watch to them for repair, either directly or via an authorised retailer. Details can be found on the manufacturer’s website. In the event of a mechanical fault, please ensure that you notify and gain approval from us in writing before taking your watch to a 3rd party or manufacturer approved repairer, as this will void your warranty with us. In the event you decide to take your watch to a repairer or watchmaker without prior approval from Bloombar Watches, we will not be held liable for any costs you may incur.

If your watch is covered by a Bloombar Watches warranty but not the manufacturer’s warranty, then we will undertake the repairs in conjunction with the manufacturer where necessary. Just give us a call on 0207 458 4544 or email info@bloombarwatches.com and we’ll give you instructions on how to get your watch to us.

If your watch is not covered by any warranty then you can send it to us for a repair quote. Any work undertaken by us will be covered by a further 12 month Bloombar Watches Warranty. Just give us a call on 0207 458 4544 or email info@bloombarwatches.com and we’ll give you instructions on how to get your watch to us.

Is my new watch covered by a warranty?

We know the value of security, so every pre-owned watch we sell comes with a 12-month warranty alongside any remaining manufacturer’s warranty. Should the watch stop working through no fault of your own then we shall repair it free of charge for the duration of your warranty. Please note, our warranty does not apply to new watches as they are covered by the manufacturer’s warranty.